Security
Your data is safe with us.
We take security seriously — because your customers' trust is your most valuable asset.
SOC 2 Type II
In progress
256-bit AES
Encryption standard
99.9%
Uptime SLA
Cloudflare
DDoS-protected
Data Security
Your data. Your control.
We treat your data — and your customers' data — with the same care you'd expect from a company you trust with your reputation.
Infrastructure
Built to stay up
Cloudflare CDN + DDoS protection
All traffic flows through Cloudflare, providing global CDN performance and enterprise-grade DDoS mitigation on every request.
Daily encrypted backups
Your data is backed up daily with AES-256 encryption. Backups are stored in geographically separate regions and retained for 30 days.
Multi-region failover
Our infrastructure spans multiple regions with automatic failover so a single datacenter outage won't affect your business.
Compliance
Compliant by design
We built compliance into Laudy from day one — not as an afterthought.
GDPR ready
Data subject rights, consent management, and data processing agreements available for all EU customers.
CCPA compliant
California consumer privacy rights respected. Data deletion and opt-out requests honored within 45 days.
HIPAA-aware
AI-generated responses never include PHI. Healthcare customers can use Laudy without exposing protected health information.
TCPA compliant
SMS opt-out is handled automatically. Every message includes a compliant opt-out path. No manual management needed.
Responsible Disclosure
Found a vulnerability?
Found a security vulnerability? We take reports seriously and respond within 24 hours.
Report a VulnerabilityStill have questions?
Questions about security? Talk to us.
Our team is happy to walk you through our security practices and answer any questions you have.