Bright, welcoming retail store interior with happy shoppers
Retail

Your store's reputation lives online first.

Shoppers Google you before they visit. Laudy helps retail stores collect more 5-star reviews through SMS — turning every purchase into proof that you're worth the trip.

The Challenge

Shoppers check reviews before they check your hours

Before a customer ever steps through your door, they've already formed an opinion. Without a strong review profile, you're invisible — even to people walking past your window.

Foot traffic disappears without strong reviews

Google Maps ranks local retailers by reviews and ratings. If you're at 3.8 stars with 20 reviews, you're not showing up — and the store down the street with 4.7 and 200 reviews is.

Negative reviews about returns or staff stick forever

A frustrated customer who waited too long at checkout can define your brand for years. You need a strategy to generate positives faster than negatives accumulate.

Amazon has reviews — you need them too

Online retail wins partly on social proof. If local stores want to compete, they need the same credibility signal — visible, plentiful, and recent.

Customer completing a purchase at a retail checkout

After every purchase, a review request.

Laudy connects to your POS or e-commerce platform. After a purchase, it sends a personalized SMS. Happy customers leave reviews. You get more foot traffic.

Built for Retail

Every feature designed around the shopping experience

POS + Shopify integration

Laudy connects to Square, Shopify, Lightspeed, and more. The moment a transaction closes, the review request is queued — no manual work required.

Google + Yelp + Facebook sync

All your review platforms in one dashboard. Track ratings, read every review, and respond with AI-drafted replies — without toggling between tabs.

Customizable SMS timing

Send review requests immediately at checkout, a few hours later, or the next day. Test what works for your customers and set it once.

By The Numbers

Reviews are the new window display

68%of shoppers check reviews before visiting a store

28%more foot traffic for retailers with 4.6+ stars

11+new reviews per month with Laudy

Retail

We were invisible on Google. Now we're the #1 rated women's boutique in the city. Laudy connected to our Shopify store in minutes, and reviews just started flowing in. Our Saturday foot traffic has never been stronger.

Boutique owner portrait

Claire Fontaine

Owner, Bloom Boutique — Savannah, GA

#1 Rated

women's boutique in the city

Ready to drive more foot traffic?

Start getting more retail reviews today

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