Patients trust online reviews more than a referral.
Patients check reviews before they book. Laudy helps practices collect more 5-star reviews — while keeping every response HIPAA-aware.
The loop
- 01
Ask
SMS or a printed QR. One tap.
- 02
Record
Phone camera. Ninety seconds. No app.
- 03
Publish
You approve. Then embed or share.
The Challenge
One bad review can cost you 10 new patients
Healthcare patients research obsessively before choosing a provider. And HIPAA adds a layer of compliance complexity that makes responding to reviews uniquely difficult.
One bad review = 10 lost patients
Healthcare patients are highly risk-averse. A single critical review about bedside manner or wait times can deter a dozen prospective patients who were on the fence.
HIPAA prevents discussing specifics
You can't acknowledge treatment details or visit history in a public response. One wrong word can become a compliance violation — so most practices say nothing at all.
Every platform matters
Healthgrades, Google, Zocdoc, and Yelp all factor into a patient's decision. Managing them separately is time-consuming — and letting any one slip shows.
How Laudy Helps
HIPAA-aware responses in seconds.
Laudy's AI never includes protected health information in review responses. Every response is empathetic, professional, and compliant — ready in one tap. Meanwhile, automated post-appointment SMS requests mean more happy patients leave reviews before the unhappy ones drown them out.
Built for Healthcare
Compliance-first features, reputation-first results
Post-appointment SMS
Laudy sends a personalized text 24 hours after a visit, while the experience is still fresh.
HIPAA-safe AI responses
Every AI-drafted response is crafted to be warm and professional without ever referencing treatment, diagnosis, or any protected health information. Zero PHI, every time.
Multi-platform sync
Healthgrades, Zocdoc, Google, and Yelp — all in one dashboard. Monitor every review across every platform patients use to find providers.
Patient video testimonials
Invite satisfied long-term patients to record a short video. One tap on their phone opens the camera — no app download. Authentic social proof for your website.
Review widgets for your site
Display your Healthgrades and Google ratings directly on your practice website. Build trust before a patient ever calls to book.
By The Numbers
Reviews are the most trusted signal in healthcare
Post-appointment SMS
HIPAA-aware replies
One-tap review
Ready to grow your practice?
Start getting more patient reviews today
Free plan available. HIPAA-safe from day one. Set up in under 5 minutes.
