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Clean auto repair shop with vehicles being serviced
For Auto Shops

Build the reputation that brings customers back.

People Google your shop before every visit. Laudy sends SMS review requests after every pickup, drafts AI responses to mechanical disputes, and syncs your ratings across Google and Yelp — so your shop stands out before they even call.

The Challenge

One angry post-repair review spreads faster than you think

Auto repair is a high-trust, high-scrutiny industry. Customers are already skeptical — and a single negative review can validate their worst fears before they've met you.

Angry customers post fast

A customer who feels overcharged or has a return repair doesn't wait. They're on Google within hours. Happy customers need a specific invitation to do the same.

Price complaints dominate reviews

Even when work is done right, sticker shock drives 1-star reviews. Without a response strategy, those complaints define your reputation.

Customers research before every visit

Whether it's a new customer or a returning one bringing a different vehicle, they're checking Google first. Your rating is your first impression.

Auto repair shop owner reviewing customer feedback on tablet

A review request after every job.

Happy customers rarely think to leave a review on their own. Laudy sends a personalized SMS request after every completed service, so the customers who already love your shop become the reputation new customers see online.

Built for Auto Shops

Every feature built around the repair cycle

SMS after every pickup

Laudy sends a text the moment a customer's vehicle is ready. They're relieved, satisfied — and the perfect moment to ask for a review.

AI responses to mechanical disputes

When a customer claims you missed something or overcharged, Laudy drafts a measured, professional response that protects your reputation without escalating.

Google + Yelp sync

Monitor every review across both platforms from a single dashboard. Never miss a new post — and never scramble to find where a complaint appeared.

Video testimonials

Ask satisfied customers to record a short video — "my car runs great." One tap opens the in-browser camera on their phone. No app download required.

Website review widget

Show your Google and Yelp ratings on your shop's website. Customers searching online see your reputation before they call.

By The Numbers

A higher rating isn't just pride — it's profit

SMSwhen the car is ready — one tap to leave a review

Pickup SMS

1 tapfor a customer to leave a review from SMS

One-tap review

5 minto set up and send your first request

Setup time

Ready to outrank your competitors?

Start building your auto shop's reputation today

Free plan available. Set up in 5 minutes. No credit card required.

Laudy

Ask every customer for a review. Built for small businesses that care about their reputation.