Build the reputation that brings customers back.
People Google your shop before every visit. Laudy sends SMS review requests after every pickup, drafts AI responses to mechanical disputes, and syncs your ratings across Google and Yelp — so your shop stands out before they even call.
The Challenge
One angry post-repair review spreads faster than you think
Auto repair is a high-trust, high-scrutiny industry. Customers are already skeptical — and a single negative review can validate their worst fears before they've met you.
Angry customers post fast
A customer who feels overcharged or has a return repair doesn't wait. They're on Google within hours. Happy customers need a specific invitation to do the same.
Price complaints dominate reviews
Even when work is done right, sticker shock drives 1-star reviews. Without a response strategy, those complaints define your reputation.
Customers research before every visit
Whether it's a new customer or a returning one bringing a different vehicle, they're checking Google first. Your rating is your first impression.
How Laudy Helps
From 18 to 67 Google reviews in 60 days.
Kowalski Auto & Tire was getting 1–2 reviews per month organically. After connecting Laudy, they sent personalized SMS requests after every completed service. Their Google rating climbed from 3.8 to 4.7 stars. New customers now mention finding them through Google reviews constantly.
Built for Auto Shops
Every feature built around the repair cycle
SMS after every pickup
Laudy sends a text the moment a customer's vehicle is ready. They're relieved, satisfied — and the perfect moment to ask for a review.
AI responses to mechanical disputes
When a customer claims you missed something or overcharged, Laudy drafts a measured, professional response that protects your reputation without escalating.
Google + Yelp sync
Monitor every review across both platforms from a single dashboard. Never miss a new post — and never scramble to find where a complaint appeared.
Video testimonials
Ask satisfied customers to record a short video — "my car runs great." One tap opens the in-browser camera on their phone. No app download required.
Negative feedback intercept
Customers who rate poorly get routed to a private form first, giving you a chance to make things right before a public post goes live.
Website review widget
Show your Google and Yelp ratings on your shop's website. Customers searching online see your reputation before they call.
By The Numbers
A higher rating isn't just pride — it's profit
I was skeptical about review automation — I thought it would feel fake. Three months later we have 67 Google reviews and rank number one for auto repair in our city. Nothing else changed. New customers tell us every week they chose us because of our reviews.
Stan Kowalski
Owner, Kowalski Auto & Tire — Milwaukee, WI
3.8 → 4.7
Google rating in 60 days
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Start building your auto shop's reputation today
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